Contact Support

Our support team is available Monday to Saturday, 9 AM to 6 PM

Our support team is available Monday to Saturday, 9 AM to 6 PM

Quick Support Tips

  • Prepare Your Details
    Have your account ID and issue description ready before calling
  • Check FAQs First
    Many common issues can be resolved quickly through our FAQ section
  • Peak Hours
    Call volumes are highest between 11 AM - 2 PM. Try calling early or late for faster service
System Maintenance Alert
Our systems will undergo maintenance every Sunday between 2 AM - 4 AM. Some services may be temporarily unavailable during this period.
Holiday Schedule
Support hours may vary during public holidays. Please check our holiday schedule for updates.
Get Started
Bluewez Business Dashboard FAQs – Answers for Vendors, Listings & Growth Plans

Bluewez Business Dashboard – FAQs

Find answers to common questions about managing your business on Bluewez.

Frequently Asked Questions

How do I register my business on Bluewez?
Go to the Bluewez Business Registration page, fill in your business details, upload verification documents, and submit. Once approved, your business profile will go live on the platform.
How can I log in to my Smart Vendor Dashboard?
Visit the Bluewez Vendor Login page, enter your registered email and password, and click "Login" to access your Smart Vendor Dashboard.
Can I update or edit my business details after registration?
Yes, you can edit your business information anytime from your dashboard by going to "Business Settings" and selecting "Edit Details".
How can I list my products or services?
Inside your dashboard, navigate to "Manage Listings" and choose either "Products" or "Services" to add descriptions, images, and pricing.
What are business boost features on Bluewez?
Boost features help your listings appear at the top of search results and gain higher visibility among users, helping you attract more leads.
How do I activate a special vendor plan?
Go to the "Plans & Subscription" section in your dashboard, view the available options, and select "Activate" to purchase a plan that suits your business.
What are the benefits of choosing premium plans?
Premium plans provide advanced visibility, analytics tools, dedicated support, and more promotion opportunities for your business.
Can I upload promotional banners for my business profile?
Yes, from your dashboard, navigate to "Marketing Tools" → "Banners" and upload your promotional images to display on your Bluewez business page.
How do I renew my vendor plan?
You'll receive a renewal reminder before your plan expires. Go to "Plans & Subscription" → "Renew" and complete the payment process.
Who can I contact for support?
You can reach our vendor support team via the "Help & Support" option in your dashboard or email support@bluewez.com for assistance.
What happens after I submit the Business Verification Form?
After submission, your request enters the verification process. The admin team reviews your details, verifies your documents, and checks business authenticity before approving the account.
How will I know if my business account is approved?
Once the admin activates your business account, you will receive your login credentials (username and temporary password) directly on your registered email.
Can I change the password after receiving login details?
Yes. After the first login, you can easily update your password from the Business Dashboard → Account Settings for better security.
What can I do once I access my business dashboard?
After logging into your dashboard, you can:
  • Add your business
  • Edit business details
  • Upload photos, services, and offers
  • Manage enquiries and customer interactions
  • Track analytics & listing performance
  • Upgrade subscription plans
  • When does my business profile go live on BlueWez?
    Once you add your business details and submit them, our team reviews the information. After approval, your business listing becomes active and visible to customers on BlueWez.
    Does BlueWez provide support for new vendors?
    Yes! Every newly activated business receives a dedicated BlueWez Agent who guides the vendor on:
  • How to use the dashboard
  • How to add/update business details
  • How to manage leads and customer messages
  • How to boost visibility and get more engagement
  • This ensures you can operate the BlueWez Business Panel confidently.
    What if my business account is not approved?
    If any details are missing or unclear, our team will contact you for corrections. You can re-submit the required information to complete the verification process.
    Is there any fee for creating a business account?
    Creating a business account is free, but you can upgrade to premium plans for additional visibility and features.
    Can I manage multiple businesses under one account?
    Yes. The business dashboard allows vendors to add and manage multiple business listings under the same account.

    No results found

    Try adjusting your search terms or browse all FAQs